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Illustrative systems

Reference Architectures for Domain-Specific Agentic Systems.

Nine illustrative multi-agent system designs spanning commercial, professional, clinical, and industrial operations. Each architecture is named for the classical Greek patron of that craft. These are reference blueprints rather than past client engagements—demonstrating how specialized agents, systems of record, and human approval gates interlock in production.

Go-to-market and sales

Sales engineering desk

Named for Peitho, in ancient Greece the spirit of persuasion.

Every inbound opportunity researched, scored against written qualification criteria, and briefed before a senior seller allocates time.

The agents

  1. Account researcherBuilds a brief on each target account from public sources and your CRM history.
  2. QualifierScores inbound leads against your written criteria and routes each one to the right seller.
  3. Proposal drafterAssembles a first-draft proposal or RFP response from your approved content library.
  4. Pipeline stewardFlags stalled deals and missing next steps, with the record that shows why.

Connects to

  • CRM
  • Website forms
  • Email and calendar
  • Content library

Where people approve

  • Every outbound message, before it is sent
  • Pricing and discounts
  • Any change to a deal stage

How it is measured

  • Drafts sent with minor edits or none
  • Time from inquiry to first reply
  • Leads routed correctly

Ecommerce

Commerce operations desk

Named for Hermes, in ancient Greece the god of trade and merchants.

Catalog taxonomy, fulfillment exceptions, and policy-governed returns synchronized continuously between storefront and ERP.

The agents

  1. Catalog editorDrafts product listings and attribute corrections from supplier data.
  2. Order watcherCatches orders stuck between payment, warehouse, and carrier, and names the cause.
  3. Service responderDrafts replies on order status and returns from the order record itself.
  4. Returns clerkChecks each return against the written policy and prepares the refund for approval.

Connects to

  • Storefront platform
  • Inventory and warehouse system
  • Carrier tracking
  • Help desk
  • Payments

Where people approve

  • Listings, before they are published
  • Price changes
  • Refunds and credits above the policy limit

How it is measured

  • Listings accepted as drafted
  • Order exceptions resolved
  • Replies sent with minor edits or none

Healthcare practices

Practice operations desk

Named for Asclepius, in ancient Greece the god of medicine.

Pre-visit intake, prior-authorization packets, and clinical documentation prepared for sign-off—leaving every clinical decision with licensed practitioners.

The agents

  1. Intake coordinatorCollects forms and insurance details before the visit and flags what is missing.
  2. Authorization preparerAssembles each prior-authorization packet from the chart for staff to submit.
  3. Documentation drafterPrepares a draft visit note from the clinician’s dictation, for the clinician to edit and sign.
  4. Referral routerMatches incoming referrals to the right clinician and the next suitable appointment.

Connects to

  • Electronic health record
  • Scheduling
  • Document and fax intake
  • Payer portals, where permitted

Where people approve

  • Clinicians sign every note
  • No clinical decision is made by an agent
  • Staff submit each authorization

How it is measured

  • Packets complete on first submission
  • Edits per draft note
  • Intake complete before the visit

Luxury services

Private client desk

Named for Aglaia, in ancient Greece the Grace of splendor.

Client preferences, bespoke itineraries, and vendor availability orchestrated behind the scenes, preserving personal relationship stewardship.

The agents

  1. Client memoryKeeps each client’s preferences, occasions, and history, from notes the team approves.
  2. Request plannerTurns a request into a plan with options from your trusted vendors.
  3. Vendor liaisonDrafts booking requests and confirms availability before anything is promised.
  4. Occasion keeperPrepares notes for birthdays, anniversaries, and renewals for the client lead.

Connects to

  • Client book or CRM
  • Email and messaging
  • Vendor list
  • Calendar

Where people approve

  • The client lead sends every message to a client
  • Any spending on a client’s behalf
  • Each addition to a client’s record

How it is measured

  • Requests prepared on time
  • Plans accepted with minor changes
  • Occasions prepared in advance

Wealth management and family offices

Client review desk

Named for Plutus, in ancient Greece the god of wealth.

Custodian feeds reconciled, quarterly review packs assembled, and communications screened against compliance rules—leaving all advisory judgment to the principal.

The agents

  1. Statement reconcilerMatches custodian statements to the books and lists every break with its source.
  2. Review preparerAssembles the quarterly review pack from holdings, performance, and the advisor’s notes.
  3. Document collectorRequests and files tax and estate documents, and tracks what is still missing.
  4. Compliance checkerChecks client communications against your written rules before they reach review.

Connects to

  • Custodian feeds
  • Portfolio accounting
  • CRM
  • Document vault

Where people approve

  • Advisors approve every recommendation and client letter
  • No trade is placed by an agent
  • Compliance signs off under your policy

How it is measured

  • Breaks found and cleared
  • Review packs accepted as prepared
  • Documents collected before deadlines

Luxury hospitality and travel

Guest preparation desk

Named for Xenia, in ancient Greece the sacred duty of hospitality.

Pre-arrival dossiers, special-request routing, and post-stay correspondence prepared with individualized precision.

The agents

  1. Pre-arrival plannerGathers preferences and past stays into an arrival brief for the team.
  2. Reservations assistantDrafts replies to booking and special requests from availability and house policy.
  3. Itinerary composerBuilds day plans around reservations that are already confirmed.
  4. Follow-up writerDrafts a personal note after each stay and records feedback in the guest profile.

Connects to

  • Property management system
  • Reservations
  • Guest messaging
  • CRM

Where people approve

  • Rate exceptions and upgrades
  • Every response to a complaint
  • Any message sent in a manager’s name

How it is measured

  • Briefs ready before arrival
  • Replies sent with minor edits or none
  • Requests confirmed in advance

Architecture, engineering, and construction

Project documents desk

Named for Hephaestus, in ancient Greece the god of the forge and of craftsmen.

Bid invitations, master specification adaptations, and submittal compliance checks cross-referenced against project drawings for licensed review.

The agents

  1. Bid analystReads each invitation to bid and its drawing list, and drafts a go or no-go brief.
  2. Specification writerAdapts your master specification sections to the project’s materials and requirements.
  3. Submittal checkerCompares each submittal with the specification and lists every deviation.
  4. RFI drafterDrafts requests for information, citing the drawing and section concerned.

Connects to

  • Document management
  • Project management system
  • Estimating tools

Where people approve

  • Licensed professionals approve specifications and responses
  • A principal approves every bid
  • Each submittal decision is a person’s

How it is measured

  • Deviations found before review
  • Sections accepted with minor edits
  • Bid briefs ready on time

Executive office and board

Executive briefing desk

Named for Athena, in ancient Greece the goddess of wisdom and strategy.

Executive briefings, source-reconciled board packages, and post-meeting action ledgers compiled prior to every session.

The agents

  1. Briefing writerAssembles a weekly brief from approved internal reports, each point linked to its source.
  2. Board pack assemblerGathers reports into the board pack and checks each figure against its source.
  3. Action trackerRecords decisions and owners from meeting notes, and follows up on each one.
  4. Market watcherSummarizes developments that bear on your strategy, with the primary source for each.

Connects to

  • Email and calendar
  • Reporting systems
  • Document storage

Where people approve

  • The executive approves each brief before it is shared
  • The company secretary releases board materials
  • Follow-ups go out under the owner’s name only

How it is measured

  • Briefs used as delivered
  • Figures reconciled to source
  • Actions closed on time

From a sample to your system

Begin with one workflow.

No system above is installed as it stands. Each starting step is its own decision, scoped and priced before it begins.

  1. Ask an engineer, freeFifteen minutes on your workflow. You hear which of these systems, or which parts of them, could fit, and the right first step.
  2. The Diagnostic, $750One hour of agent coding on one workflow, the code delivered to you, an Agentic AI Blueprint, and a one-hour consultation.
  3. Blueprint, pilot, then the buildA System Blueprint designs the whole system and its acceptance criteria. A Production Pilot tests one workflow under real conditions before the full build.

Custom Agentic Systems · All services · Why people approve what matters

Have a workflow like one of these? Ask an engineer, free.

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